Water or Sewer emergencies may consist of the following:

A red light on the lift station located on Hilda Avenue S

Sewer back up in a house or street

Very low, very high, or no water pressure

Water coming up in the street or yards

Open manholes

Overflow of any water tower

If you are experiencing any of these situations, during regular business hours 8:30 AM – 4:30 PM, Monday through Thursday, please call 952-353-2488. If the emergency happens outside of these hours, please call People Service at one of the numbers listed below.

Lee Ortloff 612-636-2434

Jerry Standlund 612-644-0139


When selling your home make sure you have your sewer line camera for I & I; point of sale.

Point of Sale LETTERS

City of New Germany Sewer Service Form